We offer Free Shipping on all orders shipped to our store for pick-up. We also offer Free Shipping in the continental U.S. for all orders over $100. Standard shipment methods include UPS Ground, FedEx Ground, USPS, and LTL. In-stock items generally ship within 2-5 business days. Make-to-order items usually ship within 14 days. If you require expedited shipping, please call our store for freight rates. Oversized items requiring LTL are designated by a truck symbol.
The LTL company may contact you to schedule delivery date and time. Items will be delivered to the curb. It is up to the customer to carry the items to their final destination. If you require white glove service, please contact our store in advance for rates.
Upon delivery, please open packages in front of the driver and note if any damage has occurred. Please make sure the driver signs the bill of landing, noting “damage in transit.” Photos showing damage before and after opening packages help resolve freight claims. If the items are damaged beyond repair, they should be refused. Please contact us as soon as possible to report the damage.
If you require shipping outside of the continental U.S., please call our store for freight rates.
Capel's ever-popular, world famous contemporary line of hand tufted rugs. Beautiful, tightly packed 100% pure New Zealand wool pile forms a terrific series of modern designs in exquisite color combinations. Master tufters in India create this beautiful collection solely for Capel. Triple washed by hand for an elegant, silky texture, these rugs have been consistently voted "Best Buy" by the National Rug Council. Tough cotton twill backing is hand sewn to assure better service and stability. Professionally clean. Custom sizes can be made on request.
Capel Rugs' legendary hand tufted area rugs are crafted by master weavers in India and other world-class rug-making regions. The designs are exclusive and developed in tandem with our own in-house design team using only the finest quality fibers.
Our family's passion for area rugs started in 1917 when A. Leon Capel introduced our very first braided rug. More than 90 years later, Capel Braids-American Originals are still crafted in our North Carolina mills with the finest wool, cotton, and performance blend fibers. In later years the need for a more diverse product line grew, and Capel Rugs responded by offering imported collections. Today our variety of unique area rug designs and constructions are sold through retailers, private label catalogs and stores worldwide.